Career In Progress, is a Career Management & Recruiting Company that offers boutique services for businesses across Greece.
On behalf of our Partner, a rapidly growing Certification Body for individuals in the field of computer literacy and computer skills in Athens, we are seeking for an experienced and creative:
IT Support Specialist
The Role:
The role of the IT Support Specialist will be to resolve technical issues, maintain hardware and software installations, and improving IT systems.
The main duties of this role include:
- Install and configure software and hardware
- Providing IT assistance to staff and customers
- Maintain databases and ensuring system security
- Monitor performance and maintain systems according to requirements
- Troubleshoot issues and outages
- Set up user accounts, permissions, and passwords
- Resolve problems reported by end user
About you:
We are looking for a Tech-savvy person, meaning that you are comfortable using modern office productivity tools and you can understand/learn how to troubleshoot and enhance them.
Qualifications include:
- Degree in Informatics / Computer Science / Computer Engineering
- 3+ years hands-on work experience in IT daily operations user support
- Experience with databases, networks (LAN, WAN) and patch management
- Knowledge of system security (Firewall – VPN) and data backup/recovery
- Strong knowledge of Office 365 Support Administration, Microsoft 10 & 11 (maintain, installation, configuration etc.)
- Experience with ESET Advanced Control management
- Proficiency in users’ creation and support
- Advanced knowledge in NAS administration
- Working knowledge of Hyper-V and VMware Technologies will be a strong asset
- Strong analytical skills with ability to think and act with accuracy in a fast-paced environment
- Effective organizational skills and ability to set priorities to meet strict deadlines
- Familiarity with various operating systems and platforms
- Critical thinker and problem-solving skills
- Great interpersonal and communication skills
Benefits:
The company offers excellent career opportunities in a great work environment and a competitive compensation package, based on the qualifications of the candidate.